Implementing effective strategies is essential to maximize recovery success and minimize financial losses – KrebStar Credit Solutions as a boutique Tracing Solutions firm 100 % women run & owned with an unwavering passion in Debt Collections solutions, both Administrative & Technical expertise in ranging fields of practices bringing solutions that really works to many of our old & current clients.
We categorize ourselves as a specialist Tracing agency that has a select group of long-standing clients, all of whom receive personal attention to detail & outstanding service delivery – the formula for our success and stability for over 5 years in the business.
Our current spectrum of client partners consists of many small, medium, and enterprise-sized businesses, as well as various Attorneys, Municipalities and financial institutions.
Automated compliance safeguards protect against reputational and legal risk. Our operations are guided by the regulatory requirements of South African credit compliance institutions as NCR, CFDC, ADRA & other legal debt collection laws of the Republic of South Africa. We make use of highly secure communication networks & internal systems making sure that all information as communicated is safe & secure.
All our Agents are well trained in etiquette & product knowledge as to the satisfaction of our clients’ requirements. Well informed on the POPIA we make sure that each call made from our Firm – not only is there satisfaction on the part of our client but also the Debtor / Client as we would want to sure client retention & liaison has been brought back to normal & a profitable state on the part of (YOU) our valued clients.
Our operations are run on a campaign system thereby making sure there is individual attention given to each Matter /Account / Instruction.
Information as will be provided in each report sent to our clients would have been checked for Accuracy, on a quick Turn-Around & at the most favorable Fee Rates.
As an anchor in our firm - we take precedence in making sure that our Clients Instructions, recommendations, legal & compliance is maintained to its utmost best & at all times as deemed & expected of in our industry of practice.
-We are here to listen to you & meet your expectations-
Organizing our firms resources & making sure that all communications & departments are in working order at all times focusesing on the structure and processes of our organization, emphasizing the importance of efficiency, coordination, and control within all functions of our business.
We are here to hold your hand & walk with you till the end.
KrebStar Credit Solutions - Your star shining on moments of darkness.